7 Considerations When Choosing a Heavy Equipment Dealer
The heavy equipment suppliers your business works with can significantly impact your operations, and working with the wrong businesses can be an expensive mistake. Doing some research can help you avoid overspending at a dealer that sells substandard equipment and unreliable customer service.
Choosing a reliable equipment supplier is essential for acquiring top-quality machines and getting the assistance needed for optimized fleet management. Establishing a relationship with a quality provider can reap many benefits for your team and operations, and you can find the right heavy equipment dealer by keeping a few considerations in mind.
1. Your Specific Equipment Requirements
One of the most important considerations for selecting an equipment dealer is your business’s distinct needs. Assess your current fleet, your budget and your upcoming project timelines. These factors will help you determine the best buying options for your company’s unique circumstances and constraints.
As you look to introduce new equipment to your lineup, you’ll need to decide between buying and renting each machine. Purchasing is generally best for businesses that use the equipment consistently and have the capital for the upfront investment. Renting is typically a better option if you want to avoid tying up too much money or need the machine exclusively for a short-term project.
Some dealers also buy and sell used equipment, which can help your business save significant costs and access models you might not currently afford otherwise. A good dealer will be willing to partner with you and capable of offering expert advice on what equipment is right for your specific situation.
2. Supplier Inventory
You want to find a supplier with the equipment models your business needs. Their product range needs to suit your changing requirements and effectively fill the gaps in your fleet. Make sure to pick a dealer that offers an extensive range of equipment from top-quality manufacturers like Caterpillar®.
Work with a supplier that can help your business grow and scale with the best machines on the market. A heavy equipment supplier that maintains a comprehensive inventory of machines will be well-versed in the latest advancements and technologies. They’ll help your business stay competitive and get cutting-edge tools to benefit your operations.
3. Customer Service
Another important consideration when selecting a heavy equipment provider is the kind of customer service they provide. Good customer service is important for navigating equipment acquisition clearly and streamlined.
Find an equipment dealer that makes communication simple and understands your construction business’s evolving needs. The sales representatives should be welcoming and willing to help you find the equipment, attachments, tools and accessories you are looking for, all while being ready to address your questions and concerns.
4. After-Purchase Support and Services
As you assess different heavy equipment and parts suppliers, inquire about their after-purchase support. Find a dealer with a robust parts network that offers ongoing assistance, such as repairs, preventative maintenance or emergency services. Good dealers will also provide high-quality OEM replacement parts, making servicing your equipment much easier.
Ask about the dealer’s sales and service warranty information. Working with a supplier that offers fair terms can give you greater quality assurance, financial protection and peace of mind.
A great dealer can help you extend equipment performance and working life with long-term support that optimizes your business’s benefits.
5. Equipment Supplier Reputation
Before working with a new supplier, your team should read various testimonials and reviews about the business. Explore what past buyers say about their experiences with that dealer to learn more about what you can expect from them.
Ensure you select an experienced provider that resolves issues quickly, provides reliable emergency services and honors the details of their equipment warranty agreements. The employees should be knowledgeable, friendly and helpful. The equipment they sell and rent should also have a reputation for durability, quality and reliability.
Only work with heavy equipment distributors with a great track record and positive reputation in your industry. Your fleet is one of your largest business expenses — make sure you work with a dealer that helps you maximize these investments.
6. Supplier Financing Options
When deciding between construction equipment suppliers, see if they offer financing options. Flexible financing arrangements can be highly beneficial in helping your business acquire new machines without straining your current financial position.
You can generally find various types of financing plans available at equipment dealers:
- Loans
- Lines of credit
- Lease agreements
- Equipment rentals
Comparing different factors like payment plan terms and interest rates can help you locate a cost-effective dealer that enables you to preserve your cash flow. Some dealers may offer customized financing options tailored to your company’s specific needs and conditions.
Do your research on the available financing options. Ask questions about other programs the heavy equipment dealer provides, such as preventative maintenance agreements. Some suppliers also sell insurance plans to protect your business’s equipment investments, so you may want to inquire about those options.
7. Location and Proximity
Another important consideration when picking a heavy equipment dealer is their location relative to your business and job sites. Choosing a supplier that is convenient and accessible can help your business reap many benefits, including quicker equipment deliveries, maintenance and emergency assistance. Your business can reduce transportation burdens and lead times, saving your team time and money.
Working with a dealer that is part of a wider network can also be advantageous for your company, giving you access to a larger inventory of equipment, attachments, parts and accessories over a wider region. Ask about delivery options and typical lead times if you’re working with a dealer far from your job site or facility.
Warren CAT has over a dozen West Texas and Oklahoma dealers to support your construction operations. We make getting the equipment and services you need simple with many convenient locations throughout the region.
Choose Warren CAT for Your Heavy Equipment Needs
While finding the right heavy equipment supplier may take some time and consideration, it’s worth it to make sure you choose the best partner for your business from the start. Fortunately, you don’t have to go far to find a reliable, reputable dealer with high-quality equipment and premier service.
When you need a reliable and trusted heavy equipment dealer in Oklahoma, West Texas or the Texas Panhandle, turn to the team at Warren CAT. We can help you get the necessary machines to supercharge your operations and optimize efficiency.
Whether you’re looking to rent or buy, we have a wide inventory of Cat machines and attachments. Our team of expert technicians also offers equipment service and repair to help you keep your fleet in top condition.
Contact Warren CAT to get started.